BigPay Lending · 2023 · 2 min read

Personal loans in the BigPay app, from quote to last repayment.

Role
Product designer
Year
2023
Platform
iOS and Android
Scope
Quote, application, agreement and repayments
BigPay personal loans: the loan calculator, the loan offer and the loan dashboard

The problem

Most personal loans meant forms, payslips and days of waiting, even for small amounts.

People already managed their money in BigPay, so the loan had to live there too.

The flow

Four stages, from the first quote to the last repayment.

  1. 01Quote
    • Loan calculator
    • Loan offer
  2. 02Apply
    • Personal and job details
    • Verification
  3. 03Sign
    • Attestation video
    • Review the agreement
    • Sign with an OTP
  4. 04Repay
    • Money in your wallet
    • Automatic repayments
    • Pay early
Loan calculator with 3,500 over 6 months, next to the loan offer showing the monthly repayment

01 · The quote

You see the monthly cost before applying.

Pick an amount and a term to see the monthly repayment, the interest and the stamping fee. Getting a quote doesn’t affect your credit score.

Loan approved screen with the three steps left, next to signing the agreement with a one-time code48291623Agreement signed

02 · The agreement

You sign with a code sent to your phone.

Once the loan is approved, you watch a short video about the Moneylending Agreement and read it before signing. The stamped copy comes by email.

Loan dashboard with the outstanding balance and repayment schedule, and a successful repayment notification

03 · Repayments

Everything you still owe, on one screen.

The dashboard shows the balance, the next automatic repayment and every instalment. You can also pay a bit extra or pay it all off early.

What I learned

Lending has steps you can’t skip, like the attestation video and the stamped agreement. I spent most of my time making them feel like normal screens.

Like my projects? Email me jordychew93@gmail.com or LinkedIn↗